Below are the answers to frequently asked questions about shopping on biokplus.com
- How do I shop online?
- What happens when I place an order online?
- Can I order by phone?
- Is my information secure using this site?
- Do you I need to sign in to order a product?
- What are the benefits if I sign in?
For all questions regarding returns, please visit our shipping policy page
How do I shop online?
For information on how to purchase Bio-K+MD products from our online store, please visit our Shopping on Biokplus.com page
What happens when I place an order online?
Your purchase is completed by confirming the items in your online order and the total amount to be charged to your credit card. In order to validate your credit card we authorize the amount at the time you place the order.
Can I order by phone?
Sure! We'd be happy to take your order by phone. call us toll free at 1-800-593-BIOK (1-800-593 2465), weekdays from 9:00 AM to 5:00 PM EST, At other times, please leave a message with your name, phone number and time of day when you can be reached.
Is my information secure using this site?
What are the benefits if I sign in?
By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.
How long will it take to get my order?
Depending on the destination and the products availability, shipping time may vary from 2 to 10 business days. Please click here for information on shipping.
How do I contact you?
Please visit our contact page to see the best ways to get in touch with a Bio-K+ customer service representative.
I do not see my question.
Please feel free to contact us with your question.