When using the Bio-K Plus International Inc. Web Site, you agree to have read and accepted the present Security and Privacy Policy and you understand that Bio-K Plus International Inc. may collect, use and communicate your personal information under the terms and conditions stated below.

Security

Bio-K Plus International Inc. has high level security measures in order to protect you against loss or unauthorized use of customer information held by Bio-K Plus International Inc. "Secure Socket Layers" (SSL) information-transmission technology is used on Bio-K Plus International Inc. servers to secure your transactions. When ordering, this secured mode is activated and all information transmitted to Bio-K Plus International Inc. server is encoded to protect its integrity and confidentiality during transfer. Bio-K Plus International Inc. ensures its state-of-the-art hardware is always up to date in order to allow secured transactions on the Site at any time. Bio-K Plus International Inc. will maintain its security measures updated depending on the inherent risks and will use reasonable efforts to ensure your personal information is used in compliance with the present policy. Bio-K Plus International Inc. will take the appropriate steps to prevent unauthorized disclosure, illegal use, loss, destruction or deterioration of your personal information. Consequently, Bio-K Plus International Inc. cannot be held responsible in case such situations would happen.

Personal information collected

Bio-K Plus International Inc. collects your name, address, e-mail address, and credit card number when necessary, while purchasing a product or for a contest in order to serve you better. Whenever possible, Bio-K Plus International Inc. will provide the means to verify that the confidential information transmitted is accurate and up-to-date. This information will be used for the following purposes:

• Selling and delivering our products
• Answering questions regarding our products
• Supplying customer service
• Managing promotions or contests
• Transmitting commercial solicitation
• Any other use authorized by law

Only the staff needing to access your personal information in the course of their duties for the purposes listed above will have access to your personal information.

Commercial Solicitation

Information about our products, promotions and contest will be sent only to customers who agreed to be part of our mailing list or newsletter. At any time, you can decide to withdraw your name from the mailing list.

"Cookies"

Bio-K Plus International Inc. uses cookies mainly in order to personalize visits to its Website and to determine traffic on the Website and its web pages. Cookies are small pieces of information that are stored in the user's computer's hard drive. Cookies are harmless in that they cannot extract information from your hard disk. It is always possible to no longer be subject to cookies by modifying the computer's configuration. You may refer to your browser's help index to block all cookies.

Communication of collected information

Bio-K Plus International Inc. undertakes to provide your personal information to third parties only in accordance with what is laid down by law. We share your personal information with third parties in order to validate the payment for purchases from our Website. Bio-K Plus International Inc. would like to mention that its advertisers and partners do not, at any time, have access to confidential customer information. In addition, Bio-K Plus International Inc. does not sell its lists of customers. Bio-K Plus International Inc. will disclose your personal information to the appropriate authorities as required by law if we are asked to do so.

Contact us

Your personal information will be kept at our Head Office located at 495 Armand-Frappier Bvld in Laval, Québec Canada H7V 4B3. At any time, you can request access to your personal information held by us and request correction. You can also contact us if you have any concerns or complaints regarding your personal information. You can contact our personal information representative who would be pleased to answer your questions.

By phone:
1-800-593-2465 between 9am and 5pm Eastern Standard Time

By mail:
Bio-K Plus International Inc. - Personal Information
495 Armand-Frappier Bvld
Laval Qc H7V 4B3
CANADA

By e-mail: privacy@biokplus.com